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Business Information

BigEigo English Lessons is a private English teaching service operated by Nolan Borzoni.

Business Address: 041-0812 Hokkaido, Hakodate-shi, Showa 1-19-13 Infinity 401

Contact Email: nolanrborzoni@gmail.com

Lesson Process

  1. Booking: Students can book lessons through our online booking system powered by Calendly. Choose between 30-minute (¥1,400) or 60-minute (¥2,500) lessons.
  2. Payment: Payment is processed securely through Stripe at the time of booking.
  3. Confirmation: After booking, you'll receive a confirmation email with lesson details and location information.
  4. Lesson Location: Lessons are available at:
    • Goryokaku Park (Outdoor lessons)
    • Mihara Starbucks (In-person lessons)
    • Online via Google Meet (A meeting link will be provided after booking)

Refund Policy

We offer a full refund customer satisfaction guarantee for all lessons. If you are not satisfied with your lesson, you may request a full refund within 24 hours of the lesson completion.

To request a refund, please contact us via email with your booking details.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Your data is used solely for the purpose of providing English lessons and will not be shared with third parties without your consent.

Terms and Conditions

  • Lessons must be booked at least 24 hours in advance.
  • Cancellations must be made at least 12 hours before the scheduled lesson time.
  • Late cancellations or no-shows may be subject to a cancellation fee.
  • We reserve the right to reschedule lessons due to unforeseen circumstances.